Placing holds:
- Set aside time on your calendar right after drop/add to place holds.
- After Probation/Suspension students are emailed, keep a list of any students who do not need a hold placed. Possible reasons could be they have already completed their DCT appointment, they received a hardship withdrawal and they’re no longer on Probation, or they got Academic Renewal.
- After drop/add, pull a new Argos report.
- Once the list is pulled,
- Remove any of the students you identified above who don’t need a hold placed.
- Edit the spreadsheet so it’s just the students’ names, 81x number, and a column to indicate if the hold has been placed.
- Log onto Banner and pull up the SOAHOLD screen. Use the spreadsheet to pull up each student by their 81x number.
- Click +Insert in the top right corner
- Type “CC” and hit tab
- For the reason, write “DCT Meeting Required”
- Tab over to the Origination Code and type “DT” and tab over again until description “See Academic Advisor” appears
- Click SAVE in the bottom right corner
- During this process, it is recommended to look through the student’s holds to see if there are any previous Coaching/DCT holds. Previous holds are possible for a number of scenarios, but particularly if the student is back on probation.
- Email Advisors to notify them that holds have been placed and share a reminder of how you want to be notified when a hold needs to be removed.
Removing holds:
- Log onto Banner and pull up the SOAHOLD screen.
- Find the DT hold and click on the Reason. Change it to “DCT Meeting Completed.”
- Tab over to the “To*” field. Select today’s date for that field and tab over to the end.
- Click Save.